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Lake Lure hvac FAQS

What is the reason for Routine Maintenance Agreements?

It is our goal to maintain your heating and cooling system for maximum efficiency, longer life, and minimal breakdowns. Routine maintenance helps ensure that the unit will be kept in good working order for longer system life and maximum efficiency. We recommend two maintenance visits per year.

Should I be concerned about indoor air quality?

According to the Environmental Protection Agency (EPA), our exposure to air pollutants is significantly higher when indoors as opposed to outdoors. Pritchard Heating & Cooling services and products improve air quality in your Lake Lure home or business that have a direct effect on your well-being.

Is it necessary to replace my existing heating or air conditioning system?

Professional Pritchard Heating & Cooling technicians provide trustworthy assessments and repair for your HVAC systems and provide free estimates if you are considering a new installation. Today's systems are as much as 60% more efficient than those manufactured even just 10 years ago. If your energy bills have risen or if the required repairs to your current system are extensive, a new unit may offer a better return on your investment.

Where can I get replacement parts for my HVAC systems?

Contact Pritchard Heating & Cooling in Lake Lure at (828) 286-0053 for help with obtaining almost any brand name manufactured parts for your heating and cooling systems.

How do I select the right heating/cooling system?

Pritchard Heating & Cooling provides you with an energy analysis to determine operating costs and customizes a system to fit your particular needs and budget. Are allergies a primary concern? Eliminating uneven temperatures from room to room? Will savings from a new system offset the cost of a new unit? Call Pritchard Heating & Cooling at (828) 286-0053 for answers.

How long does a Pritchard Heating & Cooling air conditioner or furnace last?

With regular preventative maintenance and a professional installation, industry averages suggest that an air conditioning system will last for approximately 15 years and a furnace for about 25 years.

What is covered in my warranty?

Pritchard Heating & Cooling products come with a manufacturer’s written warranty on parts and our own limited labor warranty. Call or visit our Lake Lure location to review the warranty periods for the products you are interested in.